Shipping Information

Thank you for choosing Vprogifts for your made-to-order items. We take pride in our commitment to quality and the collaborative effort with artists and manufacturers worldwide, which allows us to offer a diverse range of products at incredible prices.

As each item is custom-printed just for you, we ensure that it is crafted with utmost care and attention to detail. Your satisfaction is our top priority, and we are dedicated to providing products that perfectly reflect your unique style and preferences.

Please note that due to the personalized nature of our items and the involvement of our global partners, delivery times may vary. We work diligently to minimize any delays and get your order to you as quickly as possible.

We utilize reliable shipping carriers such as USPS, DHL, EMS, and Local Post to ensure your package arrives safely and on time. Rest assured, we are continuously striving to improve our services and provide you with the best possible shopping experience.

Once again, we appreciate your understanding and patience during the process of creating and delivering your made-to-order items. If you have any questions or concerns, our customer support team is here to assist you. We look forward to exceeding your expectations and providing you with products that bring joy and satisfaction.

Orders are processed when the payment is accepted.

SHIPPING & HANDLING

Thank you for choosing Vprogifts as your preferred made-to-order provider. We want to make sure you are aware of our order processing schedule to set proper expectations.

Our team processes orders on business days, from Monday to Friday, based on Eastern Standard Time. Please keep in mind that we do not process orders on holidays recognized by the Post Office, including New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Our priority is to fulfill your orders promptly and efficiently during our operational hours. However, it’s essential to consider the possibility of delays during holiday periods or unforeseen circumstances. Rest assured, our dedicated team will keep you informed and provide the best service possible throughout the entire order fulfillment process.

Should you have any questions or need assistance regarding shipping and handling, don’t hesitate to contact our customer support team. We are here to help you and ensure a seamless and enjoyable experience with Vprogifts.

Thank you again for choosing us, and we look forward to serving you and delivering high-quality, custom-made products that meet your unique preferences and style.

PRODUCT

PRODUCTION TIME

(in business days)

Apparel
3-5
Mug
3-5
Ornament
3-5
Pet Bowl
3-5
Garden Flag
3-5
Throw Pillow
4-7
Hawaiian Shirt 4-7
Poster
3-5
Fleece Blanket
3-5
Towel 3-5
Jewelry 3-5
Doormat 3-5
Canvas 3-5
Keychain 4-7
Wood Sign 4-7
Bandana 4-7

TIME FOR THE BUYER TO RECEIVE THEIR ORDER

The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:

These are our estimates shipping time:

United States: 5-10 business days

Worldwide: 10-20 business days

Total time you receive your order at United States= Processing Time + Shipping Time = 8 – 17 day

Total time it took you to receive your order outside of the US = Processing time + Shipping time = 13 – 27 days

ORDER TRACKING

Thank you for choosing Vprogifts for your made-to-order items. We want to keep you informed about the tracking process for your order.

After placing your order, you will receive a confirmation email that includes a tracking link. This link will allow you to track your package’s journey from our facility to your doorstep. Please note that it may take approximately 5-7 days for the carrier to scan your package into their system and provide tracking updates.

In case you don’t receive the confirmation email or tracking link, we kindly request that you check your email thoroughly, including the SPAM/JUNK folder, as important notifications can sometimes end up there.

If you attempt to track your package and find no information available, it simply means that the carrier has not yet processed your parcel. Please be patient, as tracking events will appear on the tracking page once your package is scanned into the system.

If the estimated arrival date has passed, and you haven’t received your order, don’t hesitate to contact our customer support team. We are here to assist you and address any concerns you may have regarding your shipment.

Your satisfaction is our priority, and we appreciate your understanding and patience throughout the delivery process. Our aim is to provide you with a seamless and satisfactory experience with Vprogifts.

Thank you once again for choosing us, and we look forward to delivering your unique, made-to-order items to you soon. If you have any further questions or require assistance, please feel free to reach out to us.

SHIPPING COST CALCULATION?

Thank you for your information! To determine the precise shipping charges for your order, follow these steps:

  1. Add the items you wish to purchase to your shopping cart.
  2. Proceed to checkout by clicking on the “Checkout” or “Proceed to Checkout” button.
  3. Enter your shipping address during the checkout process.
  4. The system will automatically calculate the shipping cost based on your shipping destination and the store’s shipping policy.
  5. The calculated shipping cost will be displayed in your order summary, along with the total cost of your purchase.

If you have any further questions or need assistance, feel free to contact our customer support team. Happy shopping

DELIVERY LOCATIONS?

That’s great news! We provide worldwide shipping, ensuring that you can receive your items no matter where you are located.

Whether you’re in the United States or any other part of the world, we are committed to delivering your desired products to your doorstep. So, feel free to explore our store, add your favorite items to the cart, and enjoy the convenience of global shipping!

If you have any questions or need assistance with the ordering process, our customer support team is here to help. Happy shopping and thank you for choosing us for your shipping needs!

MULTIPLE DELIVERY ADDRESSES?

I’m sorry, but our shipping system does not currently support sending items to multiple addresses within a single order. If you need items delivered to different addresses, we kindly ask that you place separate orders for each address.

Should you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your understanding.

PO BOXES AND MILITARY APO/FPO ADDRESSES?

 We do accept shipments to PO Boxes within the United States; however, we regret to inform you that we are unable to ship to Military APO/FPO addresses at this time. If you have any other questions or concerns, please feel free to contact us.

VAT TAXES?

We want to clarify that when items are shipped internationally from the US, no VAT (Value Added Taxes) is charged during the purchase process. However, the recipient is responsible for any applicable taxes, duties, or customs fees imposed by their country’s customs authorities.

Please be aware that local customs or VAT charges may be applied to your order based on the regulations of your country. For detailed information about your country’s customs policies and potential charges, we recommend reaching out to your local customs office..

Time Support: Mon – Fri: 9:00 am – 5:00 pm GMT -8
Office Address: 33501 S Dixie Hwy Florida City, FL, 33034 USA
Email: [email protected]
Phone: +1 805 755 3359